Returns

We want you to feel confident shopping with MG Designs Interiors. If you change your mind, most items can be returned within 14 days of delivery, subject to the terms below.

Before Returning Your Furniture

You must notify us within 14 days of receiving your goods

A collection or return charge will apply

Returns are subject to inspection once received back at our warehouse

How to Return an Item

To request a return, please contact our team within 14 days of delivery:

0115 837 0505

hello@mgdesignsinteriors.co.uk

One of our team members will guide you through the return or collection process.

Refunds

Refunds are processed once the goods have been collected and returned to our warehouse

Please allow up to 14 days for your refund to be processed

Refunds will be made using the original payment method

Furniture & Giftware Returns

Furniture purchased online or by phone is covered under the Consumer Contracts Regulations 2013.

You may cancel your order and return eligible items by notifying us within 14 days of delivery, unless the item falls under the exclusions listed below.

Cost of Returns

Customers are responsible for the cost of returning items

We offer a collection service for convenience

Collection charges are based on the item size and location and reflect our courier costs

Condition of Returned Items

Items must be returned in original packaging where applicable

You are responsible for the item until it has been collected or returned to us

Returned items must be in the same condition as when delivered

We reserve the right to make a deduction from any refund for damage, excessive handling, or use

Arranged Collections

Collection bookings can take up to 21 days to be arranged

Alternatively, customers may return items in person by prior arrangement

Consumer Rights

Your statutory rights under UK consumer law are not affected.

For further details, please refer to the Consumer Rights section within our Terms & Conditions.